Billing & Invoicing Assistance
Service Description
Book a session with our professionals to receive comprehensive guidance on billing and invoicing processes. From setting up invoices to tracking payments, we'll ensure your financial transactions are handled efficiently.
Cancellation Policy
This policy outlines the terms and conditions for using our Virtual Assistant (VA) services. By engaging with our services, clients agree to abide by this policy. 1. Service Overview Our virtual assistant services include administrative support, scheduling, data entry, research, and other tasks as agreed upon. The scope of services will be defined in the initial consultation. 2. Client Responsibilities Communication: Clients must provide clear, detailed instructions for tasks. Feedback: Timely feedback is essential for continuous improvement. Availability: Clients should be accessible during agreed hours for questions or updates. 3. Confidentiality All client information will be kept confidential. VAs will sign a non-disclosure agreement (NDA) to ensure privacy and protect sensitive information. 4. Hours of Operation Services are available Monday to Friday 10:00 am - 6:00 pm EST. Requests outside of these hours will be addressed during the next operational period. 5. Pricing and Payment Invoicing: Invoices will be issued monthly and payment is due within 14 days. Late Payments: A late fee of $15 may be applied to overdue invoices. 6. Cancellation and Rescheduling Notice: Clients must provide 24 notice for cancellations or rescheduling. Fees: Cancellations made less than 24 hours may incur a fee of $25. 7. Quality Assurance We strive to maintain high-quality standards. If a client is unsatisfied with the service, they should communicate this within 7 days for resolution. 8. Limitation of Liability Our liability is limited to the total fees paid by the client for the service in question. We are not liable for any indirect or consequential damages. 9. Amendments This policy may be amended at any time. Clients will be notified of significant changes. 10. Acceptance of Terms By engaging our services, clients accept and agree to this policy.